Privacy Policy
Last updated: 22 October 2026
Taree Secondhand Goods (formerly The Cheapy Shop) and Cliffy's Cheaper Removals (together, "we", "us" or "our") are locally owned businesses based in Taree, NSW. We respect your privacy and are committed to handling your personal information responsibly. This policy explains what information we collect, why we collect it, how we use and protect it, and your rights.
We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Who we are
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Business: Taree Secondhand Goods and Cliffy's Cheaper Removals (74 183 896 298)
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Address: Cnr Beeton Parade & Crescent Avenue, Taree NSW 2430
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Phone: Shop 02 5510 9881 | Removals 0408 255 346
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Privacy contact: Cliff Naylor, owner
What information we collect
We only collect what we need to run our businesses. Depending on how you deal with us, this may include:
● Contact details: your name, phone number, email address and postal or delivery address.
● Removals and delivery details: pickup and drop-off addresses, details about the items being moved, access information (for example stairs or parking), preferred dates and any photos you send us.
● Buying, selling and consignment: details about items you sell, consign or ask us to collect, and your payment details for those transactions. Where the law requires us to keep records of second-hand goods we buy, we may also record seller details.
● Enquiries and feedback: the content of your messages, calls, emails, social media messages and reviews.
● Website information: technical details such as your IP address, browser, device and the pages you visit, collected through cookies and similar tools (see below).
● Images from CCTV cameras at our shop, used for security.
We do not intentionally collect sensitive information (such as health or financial account details beyond what's needed to process a payment). Please don't send us sensitive information you don't need to.
How we collect it
We collect information directly from you when you visit our shop, phone or email us, fill in a form on our website, message us on Facebook or other platforms, book a removal or delivery, or sell or consign goods. We may also receive information through website analytics and from review platforms such as Google when you leave a review.
Why we collect it and how we use it
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To answer your enquiries, give you quotes and book removals, packing, storage, pickups and deliveries.
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To buy, sell, consign and deliver goods, process payments and keep sales and business records.
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To keep in touch about your booking, purchase or an item you've asked us to look out for (our wishlist).
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To improve our website, services and stock.
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To send news, new arrivals or special offers, but only if you've agreed to receive them. You can opt out at any time.
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To meet our legal, tax and record-keeping obligations and protect our business, staff and customers.
We will only use your information for the purpose you gave it to us, for a closely related purpose you'd reasonably expect, or where you've agreed or the law requires or allows it.
Who we share it with
We don't sell your personal information. We only share it where needed with:
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Our staff and any contractors helping with your removal or delivery.
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Service providers that help us run our business, such as website hosting, email, online forms, payment processing, accounting, and advertising and analytics platforms.
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Government agencies, police or other parties where we're required or authorised by law.
These providers are only given the information they need to do their job.
Cookies and website analytics
Our website uses cookies and similar technologies to make the site work and to understand how it's used. We use Google Analytics to measure traffic and the effectiveness of our advertising. These tools collect information such as your IP address, device, pages viewed and how you found us. You can block or delete cookies in your browser settings, though some parts of the site may not work as well. Our website may also link to other websites, including Facebook. We aren't responsible for their privacy practices, so please read their policies.
Overseas disclosure
Some of the services we use (for example Google, Meta, email and website hosting providers) store data on servers outside Australia, including in the United States and other countries. We take reasonable steps to use reputable providers, but we can't control how overseas providers handle information.
Keeping your information safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. This includes password protection and limiting access to people who need it. We keep records only as long as we need them for business, legal and tax purposes, then securely delete or de-identify them where reasonably possible. No online system is completely secure, so please take care when sharing information over the internet. If a data breach occurs that's likely to cause serious harm, we'll notify affected people and the Office of the Australian Information Commissioner (OAIC) as required by law.
Marketing messages
We'll only send you marketing emails or texts if you've asked for them or agreed to them. Every message will include a way to unsubscribe, or you can contact us at any time to opt out.
Accessing and correcting your information
You can ask to see the personal information we hold about you or ask us to correct it if it's wrong or out of date. Contact us using the details above. We'll respond within a reasonable time, usually within 30 days. We may need to confirm your identity first, and in limited cases the law may allow us to refuse access, in which case we'll explain why.
Children
Our website and services are not directed at children under 16, and we don't knowingly collect their personal information online.
Questions and complaints
If you have a question or concern about how we've handled your information, please contact us first at info@tareesecondhandgoods.com.au or on 02 5510 9881, and we'll do our best to fix it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.